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Rules and Regulations

RULES FOR GUESTS

  1. The Guest’s are not allowed to wash / hang their wet clothes in the room and on the wooden furniture.
  2. Eating tobacco and spitting is strictly prohibited and fine will be charged (Rs = 200).
  3. If the Guest’s want their room’s to be serviced then the guest’s should inform or handover the key to the Reception before 12 am.
  4. Without swimming costumes the guests are not allowed to enter the swimming pool.
  5. Wastage to be thrown in the dustbin not on the staircase.
  6. No room service is provided in the hotel but in case if any room service is provided, then the guest have to inform the Restaurant to do the clearance.

By Resorte Village Royale Management

HANDLE WITH CARE NOTICE

ANY DAMAGES TO LINEN AND TOWELS WILL BE CHARGED TO YOUR ROOM BILL.

THIS WILL NEED TO BE SETTLED UPON CHECKOUT.

RESORTE VILLAGE ROYALE MANAGEMENT

FIRE SAFETY NOTICE

  • On arrival please familiarize yourself with the fire exit plan of the hotel.
  • Fire extinguishers are placed at the entrance to each building.
  • Hotel fire alarm is located at the reception. In case of a fire, guest should come to the assembling point.
  • Always try to keep your room key handy.
  • Please do not smoke in bed or lit mosquito coils near the bed or near the curtains.
  • Please do not interfere with plugs, sockets or any other electrical devices.
  • Do not use a plug that does not fit the socket or try to adjust it to do so.
  • Familiarize yourself with the local voltage and use only appliances that are compatible.
  • Please report any defects immediately to the reception.
  • In case of a fire, please bring it to the attention of one of the hotel staff.
  • Please remember that smoke inhalation is fatal.
  • Important Telephone Numbers: FIRE – 101   AMBULANCE - 102

GENERAL INFORMATION

  • Our Restaurant is Open from 07.30 AM to 11.00 PM. The Bar is Open from 09.00 am to Midnight. Restaurant Bills may please be settled every day.
  • Continental Breakfast is included in your Room Charges (Charter Guest) and is served by the Poolside Restaurant from 07.30 AM to 11.00 AM. If you wish your breakfast to be served in your room, all items will be chargeable.
  • Room cleaning is done daily. Linen will be changed on alternate days. Please leave your room key at the reception before 03.00 PM if you need your Room to be cleaned. Henna residue from Tattoos and massage oils leave permanent stains on the bed sheets & towels. In the event of this occurring, guests will be charged for the replacement of the linen.
  • Please do not take the Towels from the room to the pool or beach. Pool towels will be provided by the pool side.
  • Please do not wash your clothes in the bathroom. We have a laundry service in the hotel. Please hand over your laundry along with the laundry form to the room attendant before 11.30 AM. Laundry will be returned the following day after 03.00 PM.
  • Guests are advised to leave their room keys at the reception when going out. Loss of room keys will be charged @Rs. 800/-.
  • Visitors are not permitted in guest rooms. The management preserves the right to refuse certain visitors entry in the hotel or rooms.
  • Facilities for making Local Phone Calls are available at the Reception. Charges as applicable.
  • Safe deposit boxes are available at the reception. Guests are advised not to keep their valuables in their rooms. The management shall not entertain any complaints or claims for compensation for articles lost or misplaced.
  • Hotel provides complimentary bus service to Calangute beach & back. Timings are displayed at the reception.
  • Please be rest assured that the little house lizards you may occasionally discover in your room are totally harmless to humans and help to keep the mosquitoes at bay.
  • Please do not bring along any adopted stray animals to your room or to the restaurant areas.
    • Swimming Pool Timings are from 08.00 AM to 07.00 PM.

    PROCEDURE FOR HOT WATER
    Kindly put the Geyser ON for about 05 minutes before bath. Then slowly release Hot water knob for hot water. Release Cold water knob for desired cold water for temperature mixing.
    The flow of the water shower should be medium so that the Geyser gets time to heat the water in the Geyser tank.
    For quick hot water bath, fill the bucket with hot water from the water tap just below the hot and cold water mixer.
    Please switch off the Geyser after bath. Keeping the Geyser on for too long may lead to melting of Thermo Plastic Parts in the Geyser set.